Refund policy

We offer a straightforward 7-day refund policy on all orders.

To be eligible for a full refund:

  • The item must be returned in its original, unopened packaging.
  • You must request the refund within 7 days of receiving your order.
  • The buyer is responsible for all return shipping costs.

Subscriptions

  • Subscriptions can be cancelled at any time.
  • To avoid the next charge, cancel before your scheduled billing date.
  • If you’ve already been charged, you can still receive a full refund by returning the current shipment (unopened) within 7 days of delivery.

Refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.

How to request a refund or cancel Contact us at support@ampiskin.com (or use the in-app cancellation button) with your order number.

Opened, used, or damaged items are not eligible for refund.