Refund policy
We offer a straightforward 7-day refund policy on all orders.
To be eligible for a full refund:
- The item must be returned in its original, unopened packaging.
- You must request the refund within 7 days of receiving your order.
- The buyer is responsible for all return shipping costs.
Subscriptions
- Subscriptions can be cancelled at any time.
- To avoid the next charge, cancel before your scheduled billing date.
- If you’ve already been charged, you can still receive a full refund by returning the current shipment (unopened) within 7 days of delivery.
Refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.
How to request a refund or cancel Contact us at support@ampiskin.com (or use the in-app cancellation button) with your order number.
Opened, used, or damaged items are not eligible for refund.